TekWurx uControl delivers a smarter way forward. uControl provides IT leaders with visibility, accuracy, and control across complex, hybrid, and cloud environments by combining automated service mapping and automated data reconciliation.
Tekwurx uControl builds confidence in the completeness and correctness of your CMDB, enabling you to reduce the time and complexity of working with your data, data sources and automated discovery tools to create a complete and correct service-based view of your IT landscape.
Platform Overview
Tekwurx uControl has six core components that are integrated into a single platform. Everything you need to manage and maintain quality of dat supporting the service-based view of your IT landscape.
Accelerate Service Visibility with a No-Code Approach That Delivers Rapid ROI
uMap enables organisations to quickly model business services without complex scripting or lengthy implementation cycles. By visually mapping infrastructure, applications and dependencies, teams gain immediate clarity into how technology supports critical business outcomes.
Build single-instance or multi-instance service models with ease, align assets to business owners, and maintain accurate service relationships as environments evolve.
With automated validation, drift detection and continuous synchronisation, uMap ensures your service models remain trusted and up to date, reducing failed changes, improving impact assessment and accelerating operational decision-making.
Faster modelling. Greater clarity. Measurable return on investment.
From Raw Data to Business-Critical Insight, Faster
ReportStudio transforms complex, multi-source data into clear, actionable intelligence in minutes. By consolidating infrastructure, service and asset data into a unified analytics layer, organisations can move beyond static reports and manual spreadsheets to real-time operational insight.
Build dynamic dashboards, schedule executive-ready reports and drill down into the data that matters most. Whether it’s service performance, asset utilisation, compliance posture or cost optimisation.
With intuitive report building and rapid deployment, teams can respond faster to changing conditions, support data-driven decisions and demonstrate measurable value across the enterprise.
Faster insight. Smarter decisions. Stronger outcomes.
Accelerate Decision-Making with Timely, Automated Reporting
uReport ensures the right stakeholders receive the right information at the right time, without manual effort. By automating the distribution of operational, service and asset reports, organisations eliminate spreadsheet dependency and reduce reporting overhead.
Schedule tailored reports for executives, service owners and operational teams, delivering clear insights into performance, compliance, asset health and risk exposure. Reports can be generated in multiple formats and delivered securely on a recurring basis, ensuring consistent visibility across the organisation.
With reliable, automated reporting, teams spend less time preparing data and more time acting on it, driving faster decisions and stronger governance.
Automated delivery. Consistent visibility. Informed leadership.
Turn Events into Action Before They Become Incidents
uAlert continuously monitors modelled applications and services to detect drift, structural changes and lifecycle inconsistencies before they impact operational accuracy.
As environments evolve, infrastructure is added, modified or decommissioned. uAlert validates linked components, highlights new relationship candidates and identifies assets that may no longer belong within defined service models.
Using intelligent tag and drift rules, uAlert surfaces potential gaps and notifies designated owners for validation, ensuring service definitions remain aligned to reality. Once confirmed, updates can be automatically synchronised, maintaining the integrity of both service models and the CMDB.
By proactively monitoring change across the estate, uAlert preserves trust in your data, strengthens governance and reduces the risk of inaccurate impact analysis.
Continuous validation. Controlled updates. Trusted service models.
Eliminate Data Gaps. Improve Governance. Drive ROI
CMDB Sync ensures your configuration data remains accurate, aligned and continuously validated across platforms. By synchronising reconciled asset records, application relationships and service models, organisations reduce duplication, prevent drift and maintain a trusted source of truth.
Through structured field and schema mapping, custom attribute handling and controlled update workflows, CMDB Sync aligns technical infrastructure data with business context, including ownership, criticality and lifecycle state.
Validated updates can be applied automatically, ensuring your CMDB reflects real-world architecture while preserving audit history and governance controls.
The result is stronger compliance, improved change impact analysis and reduced manual reconciliation effort, all contributing to measurable operational efficiency and return on investment.
Accurate data. Controlled synchronisation. Sustainable trust.
Break Down Silos and Gain Operational Clarity, Faster
uControl connects seamlessly across your technology ecosystem, consolidating data from ITSM platforms, discovery tools, cloud providers and asset systems into a unified, governed intelligence layer.
Rather than operating in isolation, systems such as ServiceNow, BMC Discovery, Atlassian JSM, Lansweeper and others are aligned through structured integration, normalisation and reconciliation. This eliminates conflicting records, reduces duplication and ensures consistent service intelligence across platforms.
uControl also extends operational workflows beyond core IT tools:
- Microsoft Teams integration delivers real-time uAlert notifications for application drift, structural change and model validation, ensuring owners are informed immediately.
- Microsoft SharePoint integration enables centrally stored, version-controlled scheduled reports from uReport, maintaining governance and audit traceability.
By connecting systems, automating data exchange and enforcing controlled synchronisation, uControl transforms fragmented tooling into a cohesive operational framework.
Connected systems. Unified intelligence. Clear operational control.
TekWurx
Increase efficiency and manage risk with our solutions for discovering and managing your IT assets.
TekWurx is an IT Asset Management solutions provider that helps businesses better understand and manage their IT uncertainties. We help customers manage risks and improve visibility by providing trusted, quality data on devices, software, and their interdependencies and relationships.
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