EV DEM

Start where your users are, with digital experience monitoring.

EV Digital Experience Monitoring (EV DEM) is the EV Platform’s module that empowers IT teams with deep insights into real user experiences. Combining Real-User Monitoring and Synthetic Transaction Monitoring, it tracks how users interact with your applications and services live and in real time, catching issues where they matter most, at the user interface.

Why CIOs, CTOs, and IT Leaders Choose EasyVista Digital Experience Monitoring

Protect Business-Critical Applications

Slow or unstable applications reduce productivity and frustrate users.

EV DEM continuously monitors application response times and transaction performance to detect issues before they escalate into major incidents.

Leadership impact: Reduced business disruption and improved digital service reliability.

Move from Reactive to Proactive Support

Traditional monitoring detects failures, not experience degradation.

With synthetic testing and real-user measurement, EV DEM identifies performance drops early, allowing IT teams to act before users raise complaints.

Leadership impact: Lower incident volumes and improved service perception.

Align IT Performance with Business Outcomes

IT performance must be measurable in business terms.

EV DEM provides actionable dashboards and reporting that connect performance metrics to user impact, enabling smarter prioritisation and strategic investment decisions.

Leadership impact: Better alignment between IT operations and business performance.

FEATURES OVERVIEW

Synthetic Monitoring

Simulate user journeys across applications and services to detect latency, errors and transaction failures before users are affected.

Real-User Monitoring (RUM)

Capture real-time performance data from actual users to understand true digital experience across locations and devices.

End-to-End Transaction Tracking

Measure performance across complete application workflows, not just individual components.

Performance Dashboards & Analytics

Visualise application response times, availability and usage trends to support informed operational decisions.

Early Warning Alerts

Trigger alerts based on performance thresholds to prevent service degradation and unplanned outages.

Hybrid & Cloud Coverage

Monitor applications across on-prem, cloud and distributed environments to maintain consistent experience visibility.

TekWurx

Increase efficiency and manage risk with our solutions for discovering and managing your IT assets.

TekWurx is an IT Asset Management solutions provider that helps businesses better understand and manage their IT uncertainties. We help customers manage risks and improve visibility by providing trusted, quality data on devices, software, and their interdependencies and relationships.

Contact Us

Live Support

support@tekwurx.com

Customer Care

+44 (0) 203 883 4020

Cyber Essentials

By achieving this certification, TekWurx reinforces our commitment to providing secure and reliable services, giving our customers confidence in our ability to protect their data and support their business needs.