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Jira Service Management

Jira Service Management, built on data you can trust.

Jira Service Management is only as good as the data behind it. Most projects stall because the asset and service data is thin. We stand up JSM and populate it with accurate assets and application service models, so impact, change and incident are driven by a true picture of your estate, not guesswork.

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Delivered by TekWurx

TekWurx Jira Service Management

What we do

JSM, populated with assets that matter.

JSM implementation

We set up Jira Service Management around your service processes and the way your teams want to work.

Assets and CMDB

We populate JSM Assets with an accurate, maintained inventory your teams can rely on.

Application and service models

We model the services and dependencies that matter, so you can see what is really affected.

Impact, change and incident

We wire the data into change, incident and impact analysis, so decisions are informed by reality.

Why TekWurx

Jira Service Management, powered by trusted data.

Standing up JSM is straightforward. Filling it with assets and service models your teams actually trust is not, and it is where we add the most value. We bring the discovery and modelling expertise to populate it properly, so impact, change and incident work the way they should from the start.

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Ready when you are

Tell us about your Jira Service Management estate and we'll show you what better looks like in practice.

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Explore our platforms

Jira Service Management is one of many platforms we make deliver.

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