In Q4 2025 We're Starting To See What Happens When AI Hype Meets IT Reality. We've all heard that Artificial Intelligence is transforming IT service management (ITSM). From automated incident routing ...
All articles from Keith Pound
TekWurx
If you’re telling your IT team, “We can’t buy another tool,” you’re right. You don’t need another one, yet.
In Q4 2025 We're Starting To See What Happens When AI Hype Meets IT Reality. We've all heard that Artificial Intelligence is transforming IT service management (ITSM). From automated incident routing ...
Businesses that operate in highly regulated and complex environments like financial services, insurance, and the public sector are facing a consistent challenge in IT.
Today, providing efficient and reliable remote user support is not just a luxury but a necessity. With the rise of remote and hybrid working and distributed teams, organisations constantly seek ...
I was reading an article in The Telegraph MS - a security nightmare and the breaches that Microsoft have suffered recently at high profile accounts / government departments and it had me thinking – ...
Service modelling is a critical practice to ensure that IT services are reliable, efficient, and aligned with business objectives. With the advent of the Digital Operational Resilience Act (DORA) in ...
We are pleased to announce that TekWurx software and services are available under the G-Cloud 14 Framework Agreement.
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TekWurx is an IT Asset Management solutions provider that helps businesses better understand and manage their IT uncertainties. We help customers manage risks and improve visibility by providing trusted, quality data on devices, software, and their interdependencies and relationships.
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