Case Study: An International Bank Achieves 100% DORA Compliance in One Week, with TekWurx uControl

Regulatory Compliance at Enterprise Scale

How an International Bank Achieved 100% DORA Compliance in Just One Week with TekWurx uControl.

The Digital Operational Resilience Act (DORA) represents one of the most significant regulatory changes to impact financial services organisations in recent years.

For banks operating across complex technology estates, compliance requires more than policies and governance. Organisations must maintain a complete, accurate and continuously updated understanding of their technology environment, including applications, infrastructure, dependencies, suppliers and data flows.

For one international bank based in Ireland, meeting these requirements presented a significant challenge.

With hundreds of business applications, multiple environments and a complex mix of discovered and non-discovered infrastructure, the organisation needed a solution capable of delivering operational trust at scale. They turned to TekWurx and uControl.

Download the full Case Study: 

The Results

To learn more about how TekWurx can support you:

100% DORA Compliance Delivered Within One Week

Using TekWurx uControl, the bank successfully achieved full DORA compliance within five working days.

633 Service Applications Modelled

uControl automated the creation and management of 633 application definitions, providing a comprehensive view of the organisation's application landscape.

1,500 Application Instances Published

The solution successfully generated and published over 1,500 application instances into BMC Discovery, ensuring complete visibility across the technology estate.

Continuous Compliance Established

Application owners were assigned, review schedules were implemented and an ongoing lifecycle management process was established to maintain compliance long after the initial project was completed.

The TekWurx Approach

TekWurx deployed uControl to automate the creation, validation and management of application service models.

By leveraging uControl's automated service modelling capabilities, the team was able to rapidly create and manage application definitions while maintaining the accuracy and governance required for DORA compliance.

The solution enabled the bank to:

• Model both discovered and non-discovered infrastructure
• Capture complete application dependencies
• Create service models across all application environments
• Assign ownership to subject matter experts (SMEs)
• Schedule and track compliance reviews
• Maintain ongoing lifecycle governance

Most importantly, the solution provided a repeatable framework for maintaining compliance over time rather than simply delivering a one-off project.

The Challenge

DORA requires organisations to demonstrate a clear understanding of the technology services that support critical business operations.

For this international bank, that meant creating and maintaining application service models that accurately reflected:

• Production, Development, Test and QA environments
• Infrastructure dependencies
• Application relationships
• Service ownership
• Ongoing review and compliance processes

The challenge was not simply building application models.

The bank needed to ensure that every application dependency was captured, every application owner was identified, and every model could be continuously reviewed and validated over time.

In addition, the solution needed to account for both discovered and non-discovered infrastructure, ensuring a complete picture of the technology landscape.

Why Traditional Approaches Fall Short

Many organisations attempt to address regulatory requirements through manual service mapping exercises.

While these projects often begin with good intentions, they frequently become expensive, time-consuming and difficult to maintain.

• Application landscapes change continuously.

• Infrastructure evolves.

• Dependencies shift.

• New services are introduced.

Without automation, service models quickly become outdated, creating operational risk and reducing confidence in the CMDB.

For organisations operating under increasing regulatory scrutiny, "mostly accurate" is no longer good enough.

Creating Operational Trust

The most important outcome was not the number of applications modelled or instances published.

It was trust.

For highly regulated organisations, decisions are only as good as the data they are based on.

When service models are incomplete, inaccurate or out of date, operational risk increases and compliance becomes harder to demonstrate.

uControl helps organisations create trusted service models by continuously validating and maintaining application relationships over time.

This enables IT leaders to make decisions with confidence, accelerate audits, improve operational resilience and reduce regulatory risk.

The Power of Automation

As regulatory requirements continue to evolve, organisations need solutions that scale with their environment.

Manual approaches simply cannot keep pace with modern application estates.

By automating service modelling, ownership, validation and governance, uControl enables organisations to maintain accurate service context while reducing operational overhead.

For this international bank, that meant achieving full DORA compliance in just one week.

TekWurx CTO Steve Hicks:

"Audit failure or non-compliance has huge implications for a financial institution. TekWurx were able to deliver DORA compliance within a working week. That's the power of TekWurx uControl."

Discover What uControl Can Do for Your Organisation

uControl is the no-code platform that normalises asset data, models business applications and continuously validates their accuracy over time.

It helps organisations create trusted operational data, maintain compliance and ensure their service models remain accurate long after implementation.

If you would like to learn how TekWurx can help your organisation improve operational trust, achieve regulatory compliance and automate service modelling, get in touch with our team today.