TekWurx + ServiceNow ITSM: Powering Smarter IT Discovery
Unlock visibility, reduce risk, and optimise IT spend with discovery-led service management and IT asset management.
Discovery matters more today than it ever has. Without a clear, real-time view of your IT estate, even the best service management strategy will fall short.
This is where TekWurx, a specialist in IT discovery and IT asset management (ITAM), partners with ServiceNow ITSM to help organisations unlock visibility, control, and confidence. Together, we help you take the guesswork out of IT, so your business leaders can make smarter, faster decisions.
TekWurx completed a complex ServiceNow implementation in just 150 days.
TekWurx is a licensed partner of leading IT providers
TekWurx + ServiceNow ITSM: Take the Guesswork Out of IT
Unlock visibility, reduce risk, and optimise IT spend with discovery-led service management and IT asset management.
Discovery: The Foundation Of Modern ITSM.
Discovery isn’t just a technical exercise, it’s a business enabler. By automatically identifying and mapping every device, application, and dependency across your environment, discovery ensures that your ITSM platform has accurate, up-to-date data at its core.
With ServiceNow Discovery and ITSM, powered by TekWurx expertise, you can:
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Eliminate blind spots – uncover shadow IT and rogue assets before they create risk.
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Drive efficiency – reduce manual effort and errors by automating asset and dependency mapping.
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Improve compliance – ensure licenses, software, and infrastructure align with audit and regulatory requirements.
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Optimise spend – pinpoint underused or duplicate assets to cut waste and control IT costs.
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Enable innovation – free your IT team from firefighting, giving them time to focus on transformation.
For modern businesses, discovery is no longer optional, it’s the foundation that makes IT service management effective.
TekWurx delivered a business critical integration between BMC Discovery and ServiceNow CMDB, inside a license renewal window, saving our client millions of dollars.
Why TekWurx + ServiceNow?
ServiceNow ITSM is the world’s leading platform for streamlining service delivery, reducing downtime, and improving user experiences. But even the best platform is only as strong as the data it relies on.
TekuWurx helps CFOs realise the true business value of discovery tools.
For CFOs, IT assets are more than just technology—they’re major lines on the balance sheet. Yet without accurate discovery, it’s impossible to know where costs can be saved, where risks lie, or whether licensing is compliant.
TekWurx tailored expertise, CIOs and CTOs can deliver IT that’s reliable, secure, and aligned to the business strategy.
By combining discovery with ITAM, TekWurx and ServiceNow ITSM give CFOs the confidence to make smarter financial decisions backed by real data.
Improving financial visibility
turning IT assets into a single source of truth for cost reporting.
Optimising spend
identifying unused, duplicate, or underutilised assets.
Reducing compliance risk
ensuring software licensing and regulatory requirements are met.
Supporting strategic growth
aligning IT investments with business outcomes.
Value for CIOs, CTOs, and IT Leaders: Driving Transformation with Confidence
IT leaders face relentless pressure: deliver more innovation, keep costs down, and ensure resilience in a rapidly changing environment. Visibility is often the missing piece. With TekWurx and ServiceNow ITSM, CIOs, CTOs, and IT leaders can:
Gain end-to-end visibility
across hybrid IT estates, from on-premises infrastructure to SaaS platforms.
Strengthen governance
by standardising data and ensuring consistent IT practices.
Enable faster transformation
by streamlining service delivery with reliable, real-time data.
Improve service quality
reducing downtime and speeding up resolution with accurate asset and dependency information.