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Are you wasting time manually tracing service dependencies?

TekWurx application modelling helps IT leaders to predict incidents before they happen, and understand dependencies instantly.  

Knowing your infrastructure isn't enough. TekWurx can automate service discovery and updates in real time, across cloud, on-prem and hybrid environments. In fact we've developed an integration with Lansweeper that is helping leaders turn real-time asset intelligence into a business advantage. 

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Why CTOs and CIOS are choosing TekWurx for their IT Operations teams, Dev Ops teams, their Service Desk and ITSM teams.  

• IT Operations Teams: Gain clear visibility into the dependencies between infrastructure components and business services, enabling faster issue resolution.
• IT Managers & CIOs: Make strategic decisions with a comprehensive understanding of how IT assets impact business-critical services.
• DevOps Teams: Accelerate development and deployment processes by understanding the full service stack and its impact on performance.
• Service Desk & ITSM Teams: Enhance service delivery by automatically mapping services to underlying infrastructure, improving response times and customer satisfaction.

 

TekWurx is a licensed partner of leading IT providers

TekWurx: IT Service & Application Modelling

Provides a clear and accurate picture of how infrastructure support your business objectives

IT Service Modelling is the process of mapping out the relationships between various IT components, such as servers, applications, databases, and network devices and the business services they support.

TekWurx Automated Service Modelling: How It Works  

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Visualise, Optimise, and Manage Your IT Services with Precision

Understanding the relationships between your IT assets and services is key to maximising efficiency, minimising downtime, and improving service delivery. Our Automated IT Service Modelling solution enables you to map, manage, and optimise your IT services in real-time, providing a clear and accurate picture of how your infrastructure supports your business objectives.

TekWurx ensures that you can leverage your existing tools and data to build a holistic, dynamic model of your IT services without requiring complex migrations or data transformations.

 

Real-Time Service Mapping:

Automatically discover and map the relationships between your IT assets and the services they support, providing a live view of your IT environment.

Dynamic Impact Analysis:

Instantly understand how any change, incident, or failure will impact your services. Identify potential risks before they affect your users.

Comprehensive Reporting:

Generate detailed reports on service dependencies, performance metrics, and asset utilisation to ensure continuous optimisation of your IT services.

Seamless Integration:

Integrates with your existing ITSM, monitoring, and CMDB tools to create a unified view of your IT ecosystem without disrupting your current workflows.

Service Visualisation Dashboard:

Use our intuitive dashboards to visualise all your services and dependencies. Filter views by service type, impact, or asset to quickly focus on areas of concern.

TekWurx Automated IT Service Modelling platform integrates seamlessly with a wide range of popular IT management tools, including: ServiceNow, BMC Helix, Lansweeper.

TekWurx Automated Service Modelling: What To Expect

Why clients choose TekWurx for Automated Service Modelling

TekWurx ensures you optimise service delivery, reduce costs, and improve

Transform the way you manage your IT services with real-time, automated service modelling. Gain full visibility into service dependencies, optimise performance, and minimise risks, all with our intuitive, automated solution.

What to expect with TekWurx Automated Service Modelling:
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Increased Service Uptime:

Understand how assets contribute to service delivery, reducing the likelihood of downtime by proactively managing risks.

Accelerated Troubleshooting:

When issues arise, pinpoint the exact service chain that is affected, reducing time to resolution and minimising business impact.

Enhanced Agility:

Quickly adapt to changes in your IT environment by understanding how new assets or services fit into the larger service model.

Improve Communication:

Give IT and business teams a shared understanding of how services are delivered, improving collaboration and decision-making.

TekWurx can build a holistic, dynamic model of your IT services without requiring complex migrations or data transformations. Contact us today.

NEWS: TekWurx uControl & Lansweeper Launch New Integration

Lansweeper X TekWurx uControl Integration

Application & Service Modelling

 Lansweeper and TekWurx are empowering IT leaders with the tools they need to move from reactive problem-solving to proactive service management. It’s a bold step forward, one that positions your IT team not just as a support function, but as a strategic enabler for the entire business. You can’t manage what you can’t see. And you certainly can’t improve what you don’t understand.

Understanding the relationships between your IT assets and services is key to maximising efficiency, minimising downtime, and improving service delivery. Contact TekWurx today.