Why is your MTTR still exactly the same?
TekWurx helps IT leaders to shift from reactive firefighting to proactive, intelligent operations.
TekWurx can deliver the AI-powered observability and automation that slashes mean-time-to-resolution (MTTR), reduces human error, and ensures IT ops keep pace with business demands.
Enterprise IT generates massive volumes of telemetry datalogs, metrics, traces. Without AI, this data is overwhelming. With AI, it becomes your most valuable asset.
TekWurx is a licensed partner of leading IT providers
Enterprise ITSM & AIOps: Unlocking Efficiency with Automation and Discovery
Smarter IT Service Management for Enterprises
Drive efficiency, resilience, and business impact with AI-powered ITSM, automation, and discovery.
Reducing operational costs, improving service delivery, managing sprawling infrastructure, and supporting business growth, are the strategic priorities of IT departments in 2025,
TekWurx supports leading enterprises in delivering AI-powered ITSM platforms that integrate automation, discovery, and advanced analytics.
TekWurx gives organisations access to deeper capabilities that eliminate silos, deliver full-stack visibility, and improve collaboration across departments and geographies.
Enterprise ITSM & AIOps: Unlocking Efficiency with Automation and Discovery
The Power of AI and Automation
AI and Automation: From Efficiency Gains to Business Growth
Automation and AIOps (Artificial Intelligence for IT Operations) are no longer “nice to have.” They’re business-critical.
Lower IT Costs:
Automation reduces repetitive manual work, freeing IT teams to focus on innovation.
Boost Employee Productivity:
AI-driven insights accelerate service delivery and prevent bottlenecks.
Proactive Operations:
Predict incidents before they happen with AIOps-powered monitoring.
Business Impact:
Faster, more reliable IT services directly improve customer and employee experience.
Whether you’re a mid-sized scale-up aiming for operational maturity or a large enterprise managing siloed global IT, AI-driven ITSM enables you to deliver faster, smarter services at scale.
Smarter IT Service Management: Discovery, Automation & AIOps
EasyVista + TekWurx Partnership
Stronger Together: EasyVista delivered by TekWurx
TekWurx partnership with EasyVista is a partnership that delivers excellent IT service management. The result? IT is no longer a cost centre, it becomes a growth driver.
-
Expanded Feature Set: More powerful ticketing, service automation, and workflow orchestration.
-
Scalable Architecture: Flexible solutions for enterprises with complex IT estates.
-
Customer-Centric Innovation: A roadmap dedicated to delivering faster time-to-value.
TekWurx: Delivers Strategic Value
Turning ITSM Efficiency into Measurable Business Value
For CIOs and IT leaders, efficiency is more than just faster service tickets, it’s about measurable financial performance.
-
Faster MTTR (Mean Time to Resolution) = Reduced downtime costs.
-
Automated Workflows = Lower cost per incident.
-
Predictive AIOps = Fewer outages, stronger customer SLAs.
-
AI-Driven Insights = IT teams aligned with business priorities.