ServiceNow Discovery
ServiceNow Discovery can map your estate straight into the CMDB, but only when it is architected and configured properly. That is where most deployments fall short. We deploy, configure, architect and deliver ServiceNow Discovery around your environment, so your CMDB is populated with data your change and incident teams can genuinely trust.
Delivered by TekWurx
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What we do
We design and deploy ServiceNow Discovery, from MID servers to schedules, sized and secured for your estate.
We configure discovery patterns and probes so the right configuration items are found, classified and kept current.
We turn discovery output into an accurate CMDB, with the relationships your processes actually depend on.
We deliver, test and prove the data, so the CMDB holds up under real change and incident, not just on day one.
Why TekWurx
Our consultants have architected and delivered ServiceNow Discovery across complex enterprise estates, and know how to make the data land cleanly in the CMDB. Deploying the tool is the easy part. Making it populate a CMDB your teams trust is the part that takes real experience, and that is what we bring.
We have used them several times to right problems that other partners created or couldn't solve, as well as solving our strategic challenges at-scale.
Peter Drake · Former Director of ESM, London Stock Exchange
Tell us about your ServiceNow Discovery estate and we'll show you what better looks like in practice.
ServiceNow Discovery is one of many platforms we make deliver.