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HaloITSM

HaloITSM, configured and implemented around your requirements.

HaloITSM is a modern, cloud-based ITSM platform. We configure and implement it to your requirements, applying the same service management discipline we bring to every engagement, so it fits the way your teams work from day one rather than forcing you into a generic template.

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Delivered by TekWurx

TekWurx HaloITSM

What we do

Implemented to fit the way you work.

Cloud setup to your requirements

We stand HaloITSM up in the cloud and configure it around your processes and outcomes, not an off-the-shelf setup.

Workflows, SLAs and automation

We build out tickets, SLAs, approval workflows and automations so routine service management runs itself.

Self-service and asset management

We set up the self-service portal and HaloITSM's asset and configuration management, so users and agents work from one place.

Integration, migration and handover

We connect your existing tools, migrate your data, and leave your team confident to own and run the platform.

Why TekWurx

Modern ITSM, implemented with real rigour.

HaloITSM is cloud-based and a newer addition to our portfolio, and we bring decades of ITSM delivery experience to it. We configure and implement it to your requirements, grounded in the same best practice and discipline behind every TekWurx engagement, so a new platform is in safe, experienced hands.

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Ready when you are

Tell us about your HaloITSM estate and we'll show you what better looks like in practice.

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Explore our platforms

HaloITSM is one of many platforms we make deliver.

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