Technology
The tool is only half the job.
We are expert in the platforms you run, from BMC Helix Discovery and ServiceNow Discovery to EasyVista Service Manager, HaloITSM and Jira Service Management. A licence on its own does not fix a broken CMDB or an untrusted service desk. The people implementing and running the tool are what make the difference, and that is what we bring.
Why it matters
Buying the platform is the easy part.
Any vendor can sell you a licence, and their website will tell you everything the product can do. The hard part is making it deliver in your environment, with your data, for your teams. That takes experience, discipline and people who have done it before. We do not resell tools, we make them work.
Platforms we are expert in
The tools we make deliver.
BMC Helix Discovery
We architect and deliver BMC Helix Discovery across on-premise and cloud, then model your estate so the data is genuinely trusted.
Explore →ServiceNow Discovery
We deploy, configure and architect ServiceNow Discovery so your CMDB is populated with data you can trust.
Explore →EasyVista Service Manager
We deliver EasyVista Service Manager from purchase to go-live, and support it with managed services as you need them.
Explore →HaloITSM
We configure and implement HaloITSM to your requirements, with real service-management discipline.
Explore →Jira Service Management
We stand up JSM and populate it with the assets and service models that drive impact, change and incident.
Explore →Resolve
We implement Resolve to automate IT operations and incident response, alongside your ITSM and monitoring.
Explore →baramundi Management Suite
We implement baramundi for unified endpoint management: deployment, patching, inventory and mobile devices.
Explore →Entuity
Network monitoring and analytics. We discover, map and watch your network, and feed it into your estate.
Explore →uControl
Our own accelerator: discovery, CMDB, asset and validation in one platform, built from how we deliver.
Explore →What we add on top
The same difference, whatever the tool.
The platform changes. What we bring to it does not.
People who have done the job
Consultants who have run the operations you run, so the tool is set up for reality.
Vendor-agnostic
We recommend and deliver the right tool for you, never the one we are paid to push.
Proper implementation
Configured to best practice and to your environment, so it holds up under real use.
Trusted data, kept that way
We leave you with data your teams believe in, and the skills to maintain it.
What our clients say
Trusted by teams who have been let down before.
TekWurx has delivered reliably, consistently, and to high levels of attainment across our 5-year relationship. The team are creative and tenacious at solving challenges.
I have never felt so comfortable about going live with a new technology platform in my career.
We have used them several times to right problems that other partners created or couldn't solve, as well as solving our strategic challenges at-scale.
Ready when you are
Tell us which platforms you run and we'll show you what better looks like in practice.
See how we work
Our approach, our frameworks and the people who deliver.