People doing work a machine should
Discovery scans, data reconciliation and routine admin eat your team's time and still leave room for error.
Automation & Managed Services
Keep delivering, long after go-live.
We automate the routine, integrate your tools and run your platforms as a managed service, so the value keeps growing.
Why TekWurx
We stay for the long term.
The value of a platform grows or fades depending on how it is run. Our team keeps your estate healthy with automation, integration and hands-on support from people who know it inside out, and we measure ourselves on your outcomes, not on tickets closed.
What you achieve
An estate that keeps getting better.
Value grows or fades depending on how a platform is run. Here is what you get when it's run well.
Less manual effort
The routine work, scans, reconciliation and repetitive tasks, automated, so your people spend their time on what matters.
An estate that stays healthy
Platforms run, monitored and maintained to agreed service levels, so small problems never become big ones.
Value that keeps growing
Continual improvement and health checks that keep optimising long after go-live, rather than letting the investment decay.
Skills where you need them
Support shaped around your team, as much or as little as you need, with knowledge transferred so you are never dependent on us.
Our process
How we run and improve.
Steady operation and continual improvement, not set and forget.
01
Assess and plan
We review what you have and agree where automation and support will add the most value, and to what service levels.
02
Automate and integrate
We automate routine work and connect your tools, so effort goes down and data stays current.
03
Operate and support
We run, monitor and support your platforms to agreed service levels, with experienced people on hand.
04
Measure and improve
We report on what matters and continually improve, so the estate gets better and the value keeps growing.
What we do
Run, automate, improve.
Automation
We automate scans, workflows and routine tasks, so your teams spend less time on manual effort.
Integration
We connect your platforms and data, so your toolset works as one and stays current.
Managed services
We run and support your platforms to agreed service levels, as much or as little as you need.
Continual improvement
We keep optimising, with health checks and improvements that grow the value over time.
Common challenges
Where the value leaks, and how we stop it.
The operational problems we take off your plate, and how we handle them.
We automate the routine
We automate scans, workflows and repetitive tasks so effort drops, data stays current, and your people are freed for higher-value work.
Automation that fits your tools
We use Resolve, uControl and scheduled discovery to automate across your platforms, so the toolset does the heavy lifting.
No one owns the long term
After the project team leaves, config drifts, improvements stall, and the platform slowly stops delivering what it promised.
We stay for the long term
We run and continually improve the estate with health checks and optimisation, so it gets better over time instead of quietly decaying.
Monitored and maintained
We monitor with tools like Entuity and keep your platforms current, catching drift and issues before they reach your users.
A small team, stretched thin
Specialist skills are scarce, cover is hard, and keeping a complex estate running competes with everything else on the team's plate.
We run it, to your service levels
We operate and support your platforms to agreed SLAs, taking on as much or as little as you need, and transfer skills so your team grows rather than becomes dependent.
Across your whole toolset
Our managed service spans the platforms you run, from BMC and ServiceNow to EasyVista and uControl, with experienced people behind it.
Technology and partners
We run the platforms, so you don't have to.
We automate, integrate and operate across the platforms your estate depends on, including BMC Helix Discovery, ServiceNow, EasyVista and our own uControl, with monitoring from tools like Entuity and automation through Resolve. You decide how much to hand over, and we run it to the standard you need.
“
The challenge wasn't technology, it was finding a practical path forward. uControl provided that bridge, delivering a supported, sustainable solution that reduced risk immediately while creating a foundation for future automation.
Nik Dimmock · Chief Executive Officer, TekWurx
FAQ
Frequently asked questions
Talk to a member of the TekWurx team.
We are worried automation will just break our process faster. How do you avoid that?
We understand and improve the process before we automate anything, and we automate only what can safely be automated, so the result is more reliable, not just faster.
Where should we start with automation?
We identify the operations that cost you the most in effort, risk or incidents, and automate those first, with a business case you can act on.
Do we have to hand everything over to a managed service?
No. We run and support as much or as little as you need, to agreed service levels, and you stay in control.
What do we actually get from a managed service?
Experienced people keeping your estate healthy, automation reducing manual effort, and continual improvement that grows the value over time. We measure ourselves on your outcomes, not tickets closed.
Ready when you are
Tell us about your estate and we'll show you what better looks like in practice.
See how we work
Our approach, our frameworks and the people who deliver.