TekWurx is pleased to announce a strategic partnership with Resolve Systems, bringing together trusted operational data and intelligent automation to help organisations reduce costs, lower operational risk, and improve service performance.
Many organisations have spent years investing in discovery tools, CMDB programmes and service management platforms.
However, even the most sophisticated automation strategy depends on the quality of the underlying data.
Automation built on inaccurate or incomplete information simply allows mistakes to happen faster.
By combining TekWurx's expertise in operational data quality with Resolve's orchestration platform, organisations can confidently automate processes knowing the data behind every decision is accurate, contextual and continuously maintained.
Nik Dimmock, CEO and Co-Founder of TekWurx, explains:
"Our mission at TekWurx is to reduce cost, lower risk, and improve operational performance for our customers. Our partnership with Resolve allows us to combine trusted data with intelligent automation to prevent issues, accelerate resolution, and drive measurable improvements across IT operations."
Resolve is recognised as a leader in intelligent automation and orchestration, helping organisations automate complex operational processes and accelerate incident resolution.
By combining TekWurx's trusted operational data with Resolve's automation capabilities, organisations gain the ability to move from simply understanding their environment to actively improving it.
Instead of manually investigating issues across multiple platforms, teams can automate workflows, accelerate remediation and reduce the burden on service desk and operations teams.
The result is a more proactive operating model where operational data drives action in real time.
Dave Hawkins, CEO of Resolve, adds:
"This partnership reflects a shared focus on helping customers turn insight into action. TekWurx brings tremendous expertise in asset discovery and operational data, and when paired with Resolve's automation platform, organisations can move faster from detection to resolution."
For many organisations, the challenge isn't a lack of visibility. The challenge is trust. Over time, operational data becomes fragmented across discovery platforms, CMDBs, asset repositories, monitoring tools, cloud platforms and ITSM systems. As data becomes duplicated, outdated or inconsistent, confidence in operational decisions begins to erode.
At TekWurx, we help organisations solve this problem by creating trusted operational data foundations through discovery, service mapping, data normalisation and continuous validation.
Our approach aligns closely with the four pillars of operational excellence that underpin everything we do at TekWurx:
While many organisations have invested heavily in achieving visibility, the next challenge is transforming that visibility into operational control.
Learn more: the four pillars of operational excellence
The future of IT operations will not be defined by who has the most data.
It will be defined by who can trust their data and act on it fastest.
At TekWurx, we believe operational excellence is achieved when organisations combine:
Together, TekWurx and Resolve help organisations achieve all four. Operational success isn't simply about knowing what's happening in your environment. It's about having the confidence and capability to do something about it.